FAQ
Yes you can, most of our coloured lenses come in script (no + powers). We have set up an online ordering system specifically for optometrists. Simply register your practice here. Once approved you will be able to place your orders conveniently online. We don’t do 30 day accounts and we don’t supply trials, sorry.
Yes, you can register for a wholesale account here. Once approved you will be able to log in and order online using our shopping cart.
Yes, shipping is free for orders over $39.00
Yes, we have the following discount structure built into our shopping cart and it is automatically applied:
15% off on orders over $200.00
20% off on orders over $300.00
A detailed care and instruction leaflet is included in every contact lens package. For non-daily lenses, we also include a free lens case and we recommend using our contact lens solution to clean and store your lenses in.
Yes, all our contact lenses are registered with the TGA (https://www.tga.gov.au/)
Yes, but we only supply optometrists with prescription contact lenses. A list of the ones we suppy can be found here.
We usually ship the same day using an overnight courier service. If some items are not in stock they will be put on backorder and shipped at a later date.
Shipping is charged at $7.95 per order anywhere in Australia and free for orders over $50.00. Shipping to New Zealand is $15.00 per order.
There is no minimum order quantity, but a $7.95 shipping charge applies to orders under $50.00.
Damaged or faulty items can be return for a refund or credit. We also offer a money-back guarantee if unopened contact lens boxes are returned within 30 days.
Yes, we have product liability insurance of up to $20 million.